Effective date: [DATE]

1. Who we are
Valley Institute of Research, LLC operates this website at viresearch.com. We are a clinical research organization with locations in Addison, Plano, Fort Worth, and Harlingen, Texas.
This policy covers this website. If you are screened for or enrolled in a clinical study, the information collected for that study is governed by the study’s informed consent documents, not by this policy. Please do not send medical history or health details through our contact form.

2. Information we collect
We may collect the following from you:

• Full name
• Email address
• Phone number, including for SMS consent
• Any other information you provide through our contact forms

We also collect standard technical information automatically, such as IP address, browser and device type, and the pages you view.

3. How we use your information

We use your information to:

• Respond to your inquiry or referral
• Check whether you may be eligible for a study and schedule a follow-up
• Contact you by phone, email, or, if you opt in, text message
• Operate, secure, and improve our website
• Comply with legal and regulatory requirements

4. How we share your information

We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes.
Your information may be shared only with:

• Service providers who help us operate our website and business, such as hosting, email, scheduling, and text messaging platforms
• Study sponsors, contract research organizations, and Institutional Review Boards, where you take part in a study and as described in that study’s
• informed consent documents
• Regulatory or legal authorities, where required by law

SMS consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and tracking technologies

We use cookies and similar technologies, which may include analytics and advertising tools operated by providers such as Google, Meta, LinkedIn, and TikTok, including remarketing that may show our studies to you on other websites after you visit ours. We use these to understand how our site is used, to measure our recruitment advertising, and to improve our services.

We never use your phone number, your SMS opt-in data, or any health information you send us for advertising or audience targeting of any kind. You can manage cookies through your browser settings.

6. Text messaging

 Text messaging is opt in only. You opt in by checking the SMS consent box on our contact form or by telling a member of our staff. It is never required
to submit a form or to take part in a study.

Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for help, or contact us at (817)
522-3418 or [email protected].

Full details are in our Terms and Conditions.

 7. Your choices and rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications at any time
• Opt out of SMS communications by replying STOP to any message
• Request information about the personal data we hold about you

Information that is part of a clinical study record must be retained under research regulations and may not be able to be deleted.
To exercise any of these rights, contact us at the details below.

8. Security of your information

We use reasonable administrative, technical, and physical security measures to protect your information. No online system is completely secure.

9. Children

This website is intended for adults. We do not knowingly collect personal information from children under 13 through this site.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact us

Questions about this Privacy Policy:

VALLEY INSTITUTE OF RESEARCH, LLC
Phone: (817) 522-3418
Email: [email protected]