1. About this website

The content on this website is general information about clinical research and about studies we may be running. It is not medical advice, and using this site does not create a doctor-patient relationship. Always talk to your own doctor before making any decision about your health. If you think you may have a medical emergency, call 911.

Contacting us does not mean you will be enrolled in a study. Every study has eligibility criteria set by the sponsor and approved by an Institutional Review Board, and taking part always requires screening and a signed informed consent document.

2. Consent for SMS communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

3. Types of SMS communications

If you have consented to receive text messages from Valley Institute of Research, you may receive messages related to the following:

• Conversational messages
• Appointment and study reminders
• Visit confirmations
• Study updates
• Messages about new study opportunities you may qualify for
  
  

4. Message frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your conversational messages.

5. Potential fees for SMS messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

6. Opt-in method

You may opt in to receive SMS messages from Valley Institute of Research in the following ways:

• By checking the SMS consent box when you submit a form on our website
• Verbally, during a conversation with our staff

Consent is optional. It is never required to submit a form, to be screened, or to take part in a study.

7. Opt-out method
You can opt out of receiving SMS messages at any time. Reply STOP to any SMS message you receive. You can also contact us directly to be removed from our messaging list.

8. Help

If you are experiencing any issues, reply with the keyword HELP. You can also get help directly from us at (817) 522-3418 or [email protected].

9. Additional options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

10. Standard messaging disclosures

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.
• Carriers are not liable for delayed or undelivered messages.
  
  

11. Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact us

Questions about these Terms and Conditions:

VALLEY INSTITUTE OF RESEARCH, LLC
Phone: (817) 522-3418
Email: [email protected]